Make technical findings usable
A clear description of the failed component, observed condition and work performed helps explain what happened.
WORKING WITH PLUMBERSYour findings matter.
Your findings matter.
Help the owner preserve them.
The source of a water loss and the resulting property damage need clear, separate documentation.
Where we can help your customers.
Preserve the sequence
Dated photographs before and during access work can connect the source issue to affected walls, floors and other materials.
Help beyond the pipe repair
The owner can ask us about the property claim while you focus on stopping the problem and performing the plumbing work.
Useful records to share
- Diagnosis and detailed repair invoice
- Photographs before access work is concealed
- Discovery dates and observed affected areas
Share only with the property owner’s authorization.
Keep the roles clear.
The property owner chooses whether to retain us and who performs the repair or emergency work. Our involvement does not guarantee coverage, payment of an invoice or approval of a repair scope.
We explain our services and terms directly to the owner before representation.
How AF Claims helps your clients
You stay focused on your craft. We advocate on the claim — documentation, carrier communication, and protecting a repair scope that matches the real damage — with the property owner’s authorization.
Claim advocacy
We represent the policyholder’s interests in the claim file so your client is not alone against the carrier’s process.
Documentation that travels
Photos, measurements, invoices, and trade scopes get organized into a claim presentation the carrier can actually evaluate.
Carrier negotiation support
We help raise clear questions about missing scope, quantities, and coverage positions — without overpromising results.
Protecting repair scope
When estimates omit tear-out, matching, or access work, we help put those details back into the conversation with evidence.
Clear division of roles
You manage your professional services. We handle agreed public-adjusting work. The owner chooses who to retain.
No guaranteed invoices
Our involvement does not guarantee coverage, payment of your invoice, or approval of a scope. We explain terms to the owner directly.
Partner questions
Can we start with one customer who needs help?
Yes. With the owner’s permission, introduce the situation and property location. We can discuss a free claim review and what documents to bring.
Do you replace our role on the project?
No. You remain responsible for your professional services. We provide the agreed public-adjusting services to the property owner and coordinate the claim documentation as appropriate.
Can we arrange an introductory meeting?
Yes. Call or email with your company, trade and service area. Ask about a phone or Zoom introduction.
LET’S TALK ABOUT WORKING TOGETHER
A useful relationship starts with a conversation.
Tell us your trade, company and service area. We can discuss a phone or Zoom introduction and how to coordinate an owner-authorized claim review.