Owner & Senior PA
Armando Ferrer
Leads public adjusting work. Author of The Insurance Game.
- Florida PA license W915694
- Personal NPN 20497788
ABOUT THE FIRM
People who understand the claim behind the paperwork.
American Financial Claims is a licensed public adjusting firm. Our Miami office is in the Brickell Arch building at 1395 Brickell Avenue, Suite 800 — and our work is out in the field with property owners.
OUR STORY
Built differently — on purpose
Armando worked inside other public adjusting firms and saw the same gaps again and again — thin scopes, slow follow-through, and homeowners left guessing. He built American Financial Claims to fix those problems: careful inspections, clear documentation, and representation that works for the policyholder.
We are the best at what we do because the firm was designed around those lessons.
THE TEAM
A real team behind every file.
Inspection, estimating, documentation, and professional carrier communication — coordinated so you are not left alone with a claim number and a stack of letters.
We help property owners turn scattered documents and unanswered questions into a claim presentation grounded in evidence.
TEAM & LICENSES
Public adjusters on your file
Individual license numbers appear on each adjuster’s bio as team members are added. Firm license G288962 · NPN 21769471.
Open slot
Additional adjusters
Bio pages support individual state license numbers as adjusters join the firm. We do not invent license numbers.
MIAMI OFFICE
Brickell Arch · Suite 800
1395 Brickell Avenue, Suite 800
Miami, Florida 33131
Our Miami office is in the Brickell Arch building. Call us, request a Zoom meeting, or schedule an in-person appointment before visiting.
RESULTS THAT HELPED PEOPLE REBUILD
Recoveries our clients authorized us to share.
These are real matters where AF Claims helped property owners pursue a stronger, better-documented claim outcome.
Hurricane
$175,000
Jessica & Bryan
Bradenton, FL
Water damage
$85,000
Arturo
Miami, FL
Windstorm
$345,000
Undisclosed church
Tampa, FL
Smoke
$165,000
Jones family
Cape Coral, FL
Hurricane
$137,000
Greg
Cape Coral, FL
Windstorm
$80,000
Richard
Tampa, FL
Plumbing leak
$78,000
Louisa
Colorado Springs, CO
Hail
$125,000
Laura
Dallas, TX
Kitchen leak
$68,000
Jeff & Mary
Atlanta, GA
Commercial
$450,000
Joe & Luis
Houston, TX
Past results vary and are not a guarantee of future outcomes. Every claim depends on the policy, the facts of the loss, documentation, and the carrier’s position. Figures shown are recoveries clients authorized us to share.
LEADERSHIP
The public adjuster behind the firm
Owner & Senior Public Adjuster
Armando leads AF Claims’ public adjusting work and wrote The Insurance Game — And How To Win It. Consultations in English and Spanish.
Florida PA license W915694 · Personal NPN 20497788 · Firm G288962 · NPN 21769471.
HOW WE WORK
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A careful approach to every file
Listen first
Hear the owner’s account and review the records already in the file.
Document the loss
Inspect affected property and the proposed repair scope with care.
Connect the evidence
Keep the estimate, photos, invoices, and communication history linked.
Stay with you
Discuss next steps and unresolved questions — not a queue number.