Coordinate the vendor record
Connect mitigation invoices, contractor scopes and inspection photos so the owner’s claim file reflects what actually happened on site.
WORKING WITH PROPERTY MANAGERSKeep owners informed.
Keep owners informed.
Give damage a clear claim path.
Help owners and boards keep damage records, vendor scopes and claim conversations moving in the right direction.
Where we can help the properties you manage.
Support owner communication
Give property owners a public adjuster to discuss carrier letters, estimates and next steps while you keep day-to-day operations moving.
Protect timelines
Help document discovery dates, emergency work and remaining repairs so claim conversations stay anchored to a clear sequence of events.
Useful records to share
- Property address, unit and owner contact with permission
- Vendor scopes, invoices and labeled damage photos
- Known claim letters, estimates or board correspondence
Share only with the property owner’s authorization.
Keep the roles clear.
The property owner (or authorized decision-maker) chooses whether to retain us and who performs the repair or emergency work. Our involvement does not guarantee coverage, payment of an invoice or approval of a repair scope.
We explain our services and terms directly to the owner before representation.
How AF Claims helps your clients
You stay focused on operations and owner communication. We advocate on the claim — documentation, carrier communication, and organizing the loss record — with authorized permission.
Claim advocacy
We represent the policyholder’s interests in the claim file so your client is not alone against the carrier’s process.
Documentation that travels
Photos, measurements, invoices, and trade scopes get organized into a claim presentation the carrier can actually evaluate.
Carrier negotiation support
We help raise clear questions about missing scope, quantities, and coverage positions — without overpromising results.
Protecting repair scope
When estimates omit tear-out, matching, or access work, we help put those details back into the conversation with evidence.
Clear division of roles
You manage your professional services. We handle agreed public-adjusting work. The owner chooses who to retain.
No guaranteed invoices
Our involvement does not guarantee coverage, payment of your invoice, or approval of a scope. We explain terms to the owner directly.
Partner questions
Can we start with one customer who needs help?
Yes. With the owner’s permission, introduce the situation and property location. We can discuss a free claim review and what documents to bring.
Do you replace our role on the project?
No. You remain responsible for property management. We provide the agreed public-adjusting services to the owner and coordinate claim documentation as appropriate.
Can we arrange an introductory meeting?
Yes. Call or email with your company, trade and service area. Ask about a phone or Zoom introduction.
LET’S TALK ABOUT WORKING TOGETHER
A useful relationship starts with a conversation.
Tell us your management company, portfolio type and service area. We can discuss a phone or Zoom introduction and how to coordinate an owner-authorized claim review.