A useful introduction
Give buyers, sellers and property owners a place to ask claim questions and organize the facts before making assumptions about an insurance payment.
WORKING WITH REALTORSProtect the relationship.
Protect the relationship.
Give property damage a clear next step.
When damage or an unresolved claim complicates a property conversation, connect your client with a claim professional.
Where we can help your customers.
Clearer documentation
With the owner’s permission, help gather repair estimates, loss history and carrier correspondence relevant to the current claim.
Professional boundaries
We focus on the claim. You continue advising on the transaction, while legal and disclosure questions stay with the appropriate professionals.
Useful records to share
- Property address and owner contact with permission
- Known damage and discovery timeline
- Available estimates or claim letters
Share only with the property owner’s authorization.
Keep the roles clear.
The property owner chooses whether to retain us and who performs the repair or emergency work. Our involvement does not guarantee coverage, payment of an invoice or approval of a repair scope.
We explain our services and terms directly to the owner before representation.
How AF Claims helps your clients
You stay focused on your craft. We advocate on the claim — documentation, carrier communication, and protecting a repair scope that matches the real damage — with the property owner’s authorization.
Claim advocacy
We represent the policyholder’s interests in the claim file so your client is not alone against the carrier’s process.
Documentation that travels
Photos, measurements, invoices, and trade scopes get organized into a claim presentation the carrier can actually evaluate.
Carrier negotiation support
We help raise clear questions about missing scope, quantities, and coverage positions — without overpromising results.
Protecting repair scope
When estimates omit tear-out, matching, or access work, we help put those details back into the conversation with evidence.
Clear division of roles
You manage your professional services. We handle agreed public-adjusting work. The owner chooses who to retain.
No guaranteed invoices
Our involvement does not guarantee coverage, payment of your invoice, or approval of a scope. We explain terms to the owner directly.
Partner questions
Can we start with one customer who needs help?
Yes. With the owner’s permission, introduce the situation and property location. We can discuss a free claim review and what documents to bring.
Do you replace our role on the project?
No. You remain responsible for your professional services. We provide the agreed public-adjusting services to the property owner and coordinate the claim documentation as appropriate.
Can we arrange an introductory meeting?
Yes. Call or email with your company, trade and service area. Ask about a phone or Zoom introduction.
LET’S TALK ABOUT WORKING TOGETHER
A useful relationship starts with a conversation.
Tell us your trade, company and service area. We can discuss a phone or Zoom introduction and how to coordinate an owner-authorized claim review.