Guides & checklists

Claim tools, all in one place.

Use the existing interactive tools to prepare for a conversation. They organize information and explain numbers; they do not determine coverage or predict a settlement.

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A public adjuster on your side.

Representation for property owners who want a clear, organized approach to an insurance claim.

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Start with a complete picture.

Property damage is stressful. Your first claim conversation should make the next steps clearer.

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When the estimate does not match the repairs.

A low payment deserves a careful comparison of scope, pricing and the carrier’s payment explanation.

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Understand the reason for the denial.

Start with the carrier’s actual letter, the policy and the evidence of the loss.

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Bring a stalled claim back into focus.

Organize unanswered questions, outstanding documents and the history of follow-up.

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Prepare the evidence for an amount dispute.

A detailed repair scope is central to evaluating whether appraisal is appropriate.

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Go into the conversation prepared.

Organized documentation helps explain your position during a claim settlement discussion.

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Make the repair scope understandable.

A useful estimate explains the work, quantities and supporting evidence behind the claim.

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Know what is in your claim file.

Bring the policy, correspondence and estimates together for a focused review.

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Hurricane damage claims

Separate the storm’s effects and document the full property loss.

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Wind damage claims

Document exterior damage and the interior conditions that followed.

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Hail damage claims

A careful inspection helps distinguish impact observations from assumptions.

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Roof damage claims

Build the connection between the damaged roof, the proposed work and any interior effects.

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Water damage claims

Track the source, the affected materials and the work performed to protect the property.

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Plumbing damage claims

Keep the pipe or fixture failure and the resulting property damage clearly documented.

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Fire and smoke damage claims

Organize structural damage, affected contents and the disruption to daily life.

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Mold-related property claims

Review the moisture history, assessment records and proposed remediation together.

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Flood claim documentation

Keep flood evidence, affected belongings and the relevant policy in one organized file.

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Theft and vandalism claims

Organize the incident record, property damage and evidence of ownership.

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Collapse-related property damage

Start with safe access and a clear record of the structural condition.

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Commercial property loss

Document the building, business property and responsibilities at the site.

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Document business interruption

Connect the property event with the operational and financial records that explain its impact.

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From the author

Explore The Insurance Game — And How To Win It, Armando Ferrer’s guide for property owners.